Frequently Asked Questions

At Decatur Orthopedic Center, our passion is your musculoskeletal healthcare. We pride ourselves with answering your questions fully in a timely manner. Below you will find answers to some common questions. If you do not find the answer to your question please call us at 864-2665.

At which hospital is Decatur Orthopedic Center affiliated?

Dr. Sams & Sullivan have privileges in Decatur at both St. Mary’s Hospital and Decatur Memorial Hospital, and at Kirby Medical Center in Monticello. They cover emergency orthopedic call and perform both emergent and elective surgical cases at both hospitals.

Do I need a referral to schedule an appointment?

Decatur Orthopedic Center does not require a referral to schedule an appointment. Please verify with your insurance company the need of any referrals prior to your first visit.

What is your cancellation policy?

We kindly ask that if you are unable to keep your scheduled appointment that you call our office a minimum of 48 hours in advance. A $25 fee will be assessed for missed appointments.

Which Insurance plans do you accept?

Decatur Orthopedic Center is a preferred provider with most insurance plans. If you have any questions regarding our participation with your plan, please call the billing office at (217) 864-2665.

Will I be required to pay my co-pay at the time of service?

Yes, we ask that you pay your co-pay at the time of service. We accept cash, check, Visa, MasterCard, Discover, and American Express.

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